SERVICES-Team_2

What We Do…
Our Services & Skills

Services

Facilitation that develops widespread staff commitment & ownership with:

  • strategic & operational planning
  • organization & team reviews
  • change management & change implementation
  • issue identification, problem-solving & action planning

Organizational Improvement that ensures skills transfer by:

  • undertaking customer & staff surveys & cultural assessments
  • implementing culture change & developing empowered staff & teams
  • developing enlightened managers & leaders
  • improving service quality to customers: internal & external

Team Development creating on-going productivity & loyalty by:

  • building effective teams who own the team’s vision & goals
  • resolving conflict & building collaborations & synergies
  • clarifying & negotiating roles
  • building trust & learning environments

Life & Career-Enhancing Leadership & Individuals by:

  • developing goals for career & life
  • personality profiling to identify strengths & areas for development
  • identifying issues & strategies to address them
  • improving interpersonal communications
  • dealing with difficult people
  • having the challenging conversations
  • developing visionary & influential leaders
  • generalizing learnings for on-going effectiveness in career & life
  • managing life & career transitions

Chair Professional Conferences to:

  • identify expected outcomes for the conference
  • develop agendas & processes to achieve outcomes
  • create a friendly, open environment to facilitate learning & networking
  • assist speakers prepare for delivery
  • integrate sessions to ensure conference coherence
  • undertake conference evaluation

Provision of experienced Event Management :

  • facilitating forward planning & logistics (logos, venues, speakers, dates, catering etc)
  • developing budgets
  • identifying & attracting sponsors & exhibitors
  • communicating & marketing to target audiences
  • liaising with conference venues & services
  • organizing signage & registration processes, co-ordinating delegate services during conferences

SERVICES-Hilary-Langford

Oliver & Langford