About Our Approach. About Our Clients.
About Our History. About You…


Oliver & Langford’s Approach

To listen…

craft specially tailored solutions…

address current issues…

promote deep knowledge & understanding of people in teams & organizations & create a better & more effective organization & people-environment for the future.

Our Niche

No standardized products

Every service tailored to the client’s needs

Our Commitment to Each Client

Dedication, ‘going the extra mile’

Skills & wisdom based on extensive experience

Integrity, confidentiality, & care in everything we do

Our Values

  • maintaining an optimistic & constructive view of organizations & their people
  • taking personal responsibility for projects to achieve agreed goals
  • accepting & welcoming individual differences
  • believing that people are best at solving their own problems
  • actively seeking win-win solutions
  • acting with integrity & compassion
  • practicing what we preach
  • remaining open to feedback & learning
  • serving others to the best of our ability

Our Clients

Oliver & Langford has worked with clients in all Australian states, as well as New Zealand, Papua New Guinea, the United States of America, & the United Arab Emirates.

We work in the public, private, academic, sporting & community sectors.

We are happy to provide details of clients, & referees, on request.

Our Endorsements, Feedback & Recommendations

Oliver & Langford has systematically obtained feedback over many years.

Our clients regard us highly for:

  • our professionalism
  • being approachable, personable, intelligent & energetic
  • sizing up situations rapidly & identifying the real issues
  • sensitive handling of personal & organizational issues
  • quickly building rapport & trust
  • adapting to real needs, with client-specific personalized service
  • designing practical, timely & sustainable solutions owned by staff
  • and our state-of-the-art knowledge of trends in people, management & organizational life

Oliver & Langford’s ‘Story’

Oliver & Langford has been successfully operating since December 1, 1984. Originally, there were two partners, Dr Ian Oliver & Hilary Langford.  Sadly Dr Oliver died in 2003.  However his influence on creativity, state-of-the-art knowledge, & impeccable service has never faltered.

Originally we focussed on the change management aspects of introducing computers into organizations.  We described our work as facilitating computing change.  Change management was not yet a discipline or profession.  However, as time passed, structural change became increasingly necessary.  In the 1990’s, our focus evolved to a wide range of organizational & individual change activities. Change management was now in the ‘lexicon’.

Our focus has always been on addressing people-aspects in organizations.  We develop leaders, teams & empowered staff at every organizational level, & facilitate successful change.  In the last decade, our use of the Enneagram has further enriched our ‘tool kit’ & the services we provide to our clients.

In 2012 we were delighted to welcome David Keating OAM & Michelle Smidt, M.A/HRM into the business.

Our slogan throughout has been Guiding People, Teams, & Organizations.

We have never had to advertise our services.  All our work is ‘repeat business’ from existing clients, as well as ‘word of mouth’.

Oliver & Langford has now been in business, successfully, for almost three decades.  We have developed a formidable reputation for the consulting engagements we have undertaken throughout Australia, New Zealand, & Papua New Guinea.

We are regularly invited to speak at national & state conferences on the topics of change, change management, & the Enneagram in the workplace.

We look forward to serving you.


Oliver & Langford