Employment History

1984 - Director and Principal Consultant, Oliver & Langford Pty Ltd
Organizational consultants specializing in change processes, at the personal, interpersonal, team and organizational levels.

Principal Adjunct Consultant, University of Queensland during 1996

1983-4 Computer Systems Officer Position (now CITEC, then SGCC)
First non-technical professional to be appointed to undertake change management, with particular focus on resolving people and organizational problems arising from the development and implementation of computer systems in departments.

1982 Management Services Officer & Senior Management Services Officer
Conducting and administering the Management Improvement Program, a development program for senior and middle managers throughout the Queensland State Public Service, under the auspices of the Public Service Board, Queensland.

1981 Founding Staff Development Officer for the State of Queensland
Required to establish policies and planning processes for the systemic development of all 2,500 staff of the Department of Social Security, decentralized throughout Queensland. Support for policies was also built at an Australian national level.

1978-80 Social Worker/ Educational Position
Established new services being offered by the Family Education Unit (Intellectual Handicap Services), Queensland Health. This innovative position involved strategic planning, establishing and then running programs for a community service organization, and building up a base of community support.

1974-77 Staff Development & Training Officer (specialist in Client Issues)
Position involved planning, establishing and running programs designed to make organizational staff aware of, and responsive to, client needs when offering services to Department of Social Security beneficiaries.

1972-3 Social Worker, Mary Street Adult Psychiatric Clinic
Member of multi-disciplinary team engaged in management of patients living within the community.

1971 Social Worker, Basil Stafford Training Centre
Changing the requirements for institutionalizing patients. The commitment of staff, parents, community services and the wider community had to be won, in the face of torrid media attack.

back to top